Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure
of Your information when You use the Service and tells You about Your privacy rights and how the
law protects You.

 

We use Your Personal data to provide and improve the Service. By using the Service, You agree to
the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions
Interpretation

The words of which the initial letter is capitalized have meanings defined under the following
conditions. The following definitions shall have the same meaning regardless of whether they
appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account

    means a unique account created for You to access our Service or parts
    of our Service.

  • Company

    (referred to as either “the Company”, “We”, “Us” or “Our” in this
    Agreement) refers to Mettlestate.

  • Cookies

    are small files that are placed on Your computer, mobile device or any
    other device by a website, containing the details of Your browsing history on that website
    among its many uses.

  • Country

    refers to: South Africa

  • Device

    means any device that can access the Service such as a computer, a
    cellphone or a digital tablet.

  • Personal Data

    is any information that relates to an identified or identifiable
    individual.

  • Service

    refers to the Website.

  • Service Provider

    means any natural or legal person who processes the data on
    behalf of the Company. It refers to third-party companies or individuals employed by the
    Company to facilitate the Service, to provide the Service on behalf of the Company, to
    perform services related to the Service or to assist the Company in analyzing how the
    Service is used.

  • Usage Data

    refers to data collected automatically, either generated by the use of
    the Service or from the Service infrastructure itself (for example, the duration of a page
    visit).

  • Website

    refers to Mettlestate, accessible from
    https://shop.mettlestate.com

  • You

    means the individual accessing or using the Service, or the company, or
    other legal entity on behalf of which such individual is accessing or using the Service, as
    applicable.

Collecting and Using Your Personal Data
Types of Data Collected
Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable
information that can be used to contact or identify You. Personally identifiable information may
include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data
  • Company Name
Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP
address), browser type, browser version, the pages of our Service that You visit, the time and
date of Your visit, the time spent on those pages, unique device identifiers and other
diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information
automatically, including, but not limited to, the type of mobile device You use, Your mobile
device unique ID, the IP address of Your mobile device, Your mobile operating system, the type
of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever you visit our service or when
you access the service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store
certain information. Tracking technologies used are beacons, tags, and scripts to collect and
track information and to improve and analyse Our Service. The technologies We use may include:

  • Cookies or Browser Cookies.

    A cookie is a small file placed on Your Device. You can
    instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent.
    However, if You do not accept Cookies, You may not be able to use some parts of our Service.
    Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service
    may use Cookies.

  • Flash Cookies.

    Certain features of our Service may use local stored objects (or
    Flash Cookies) to collect and store information about Your preferences or Your activity on
    our Service. Flash Cookies are not managed by the same browser settings as those used for
    Browser Cookies. For more information on how You can delete Flash Cookies, please read
    “Where can I change the settings for disabling, or deleting local shared objects?” available
    at

    https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

  • Web Beacons.

    Certain sections of our Service and our emails may contain small
    electronic files known as web beacons (also referred to as clear gifs, pixel tags, and
    single-pixel gifs) that permit the Company, for example, to count users who have visited
    those pages or opened an email and for other related website statistics (for example,
    recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal
computer or mobile device when You go offline, while Session Cookies are deleted as soon as You
close Your web browser. Learn more about cookies:
What Are Cookies?.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website
and to enable You to use some of its features. They help to authenticate users and prevent
fraudulent use of user accounts. Without these Cookies, the services that You have asked for
cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as
remembering your login details or language preference. The purpose of these Cookies is to
provide You with a more personal experience and to avoid You having to re-enter your preferences
every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit
our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service

    , including to monitor the usage of our Service.

  • To manage Your Account:

    to manage Your registration as a user of the Service. The
    Personal Data You provide can give You access to different functionalities of the Service
    that are available to You as a registered user.

  • For the performance of a contract:

    the development, compliance and undertaking of
    the purchase contract for the products, items or services You have purchased or of any other
    contract with Us through the Service.

  • To contact You:

    To contact You by email, telephone calls, SMS, or other equivalent
    forms of electronic communication, such as a mobile application’s push notifications
    regarding updates or informative communications related to the functionalities, products or
    contracted services, including the security updates, when necessary or reasonable for their
    implementation.

  • To provide You

    with news, special offers and general information about other goods,
    services and events which we offer that are similar to those that you have already purchased
    or enquired about unless You have opted not to receive such information.

  • To manage Your requests:

    To attend and manage Your requests to Us.

  • For business transfers:
  • For other purposes

    : We may use Your information for other purposes, such as data
    analysis, identifying usage trends, determining the effectiveness of our promotional
    campaigns and to evaluate and improve our Service, products, services, marketing and your
    experience.

We may share Your personal information in the following situations:

  • With Service Providers:

    We may share Your personal information with Service
    Providers to monitor and analyze the use of our Service, to contact You.

  • For business transfers:

    We may share or transfer Your personal information in
    connection with, or during negotiations of, any merger, sale of Company assets, financing,
    or acquisition of all or a portion of Our business to another company.

  • With Affiliates:

    We may share Your information with Our affiliates, in which case we
    will require those affiliates to honor this Privacy Policy. Affiliates include Our parent
    company and any other subsidiaries, joint venture partners or other companies that We
    control or that are under common control with Us.

  • With business partners:

    We may share Your information with Our business partners to
    offer You certain products, services or promotions.

  • With other users:

    when You share personal information or otherwise interact in the
    public areas with other users, such information may be viewed by all users and may be
    publicly distributed outside.

  • With Your consent

    : We may disclose Your personal information for any other purpose
    with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set
out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to
comply with our legal obligations (for example, if we are required to retain your data to comply
with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally
retained for a shorter period of time, except when this data is used to strengthen the security
or to improve the functionality of Our Service, or We are legally obligated to retain this data
for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and
in any other places where the parties involved in the processing are located. It means that this
information may be transferred to — and maintained on — computers located outside of Your state,
province, country or other governmental jurisdiction where the data protection laws may differ
than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents
Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated
securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will
take place to an organization or a country unless there are adequate controls in place including
the security of Your data and other personal information.

Disclosure of Your Personal Data
Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be
transferred. We will provide notice before Your Personal Data is transferred and becomes subject
to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if
required to do so by law or in response to valid requests by public authorities (e.g. a court or
a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is
necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of
transmission over the Internet, or method of electronic storage is 100% secure. While We strive
to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its
absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally
identifiable information from anyone under the age of 13. If You are a parent or guardian and
You are aware that Your child has provided Us with Personal Data, please contact Us. If We
become aware that We have collected Personal Data from anyone under the age of 13 without
verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country
requires consent from a parent, We may require Your parent’s consent before We collect and use
that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a
third party link, You will be directed to that third party’s site. We h5ly advise You to review
the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or
practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting
the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change
becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this
Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email:shop@mettlestate.co.za